Management and HR

Courses:

ILM Certificate in Leadership and Management Skills Level 3 (Thur evenings starting September)

CIPD Certificate in HR Practice (Thur evenings starting September)

NCFE Certificate in Management

Edexcel Certificate in Customer Service

NCFE Certificate in Equality and Diversity

Certificated Workshops:

Assertiveness Training

Customer Service

Developing Sales Skills

Effective Leadership Skills

Interviewing and Selecting People

Presentation Skills

Stress Management

Time Management

Train the Trainer

Understand and Manage Conflict