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Level 2

NCFE Level 2 Award in Helping Skills (Counselling)


This course will help you build upon and consolidate your interpersonal skills and knowledge. It is also designed to further careers in counselling, health and social care, childcare, or learning and development. You will learn effective communication skills and engage in a one-to-one helping relationship.

Counselling offers a safe and confidential space to talk and be heard, talking through your concerns and hidden emotions with someone who is not part of your life and who accepts you just as you are, gives you the freedom to focus on yourself and to speak openly without fear of criticism or judgment. Should you gain a place on these courses, you will discover a great deal about yourself as well as develop the tools to embark on a new and exciting career.

The mandatory units for this course are:

  • Unit 01: Developing self-awareness for the helping relationship
  • Unit 02: Developing listening and communication skills for the helping relationship
  • Unit 03: Managing the helping relationship

The following are comments from our students about their experiences of taking this counselling course: “I never expected this course to change my sense of who I am in the way that it has.”

“As a group, we’ve developed a strong bond with each other and everyone has been very supportive – lots of laughter along the way!”

“I didn’t think I’d cope academically but there’s loads of support with the assignments – I’ve really surprised myself by how much I’m enjoying the course!”

This course is delivered at Broadwater Campus, Friday’s from 9:30 to 13:30


  • You must be 18+
  • The readiness for the course will be assessed during an interview
  • Successful completion of Level 1 Counselling course or relevant experience is necessary to start Level 2 Counselling course.

*FREE* Online short courses

Make the most of these extraordinary times and gain a nationally-recognised qualification. A short online course is a significant first step to improving your skills and achieving your career goals.

Financial support

The applicable fees for this course, including any available discounts, will be listed in the information above.

How to apply

Once you have created an account, you can easily apply to your chosen course and track the status of your application at any time.


Step 1

Set Up Your Account

You’ll be prompted to create an account which will allow you to log in to our Application Tracker website whenever you wish. This will provide you with important information and you can also track the progress of your application.

Step 2


Complete each step of the application form and then submit your completed form. We’ll let you know when we’ve safely received it with an acknowledgement email.

Step 3

Application Review Meeting

Before offering you a place at college, we’ll meet with you (either in person, by telephone or online). We’ll send you a link to our booking page where you can select a time that’s convenient for you.

Step 4

Accept Your Place

Offers will be sent to you via the email address you have provided. The offer will be conditional, based on predicted GCSE grades. You’ll need to accept your offer within 14 days to secure your place.

Step 5

What next?

Once you receive your GCSE results, you’ll need to get in touch with the college to inform us of them and start your enrolment process.


If you want to find out more about what Northbrook College has to offer why not join us at our next open day.
Visit our one of our specialist campuses to see our industry-standard facilities and meet our expert tutors.